Toma
Toma is an AI automation platform for automotive dealerships that automates calls, schedules appointments, and manages omnichannel communications to improve customer service and operational efficiency.
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Key Features
AI Call Answering
Automates inbound calls and schedules service appointments.
Omnichannel Communication
Supports voice, web chat, and SMS customer interactions.
System Integration
Connects with dealership management systems for booking.
Automated Follow-ups
Sends reminders and SMS after dropped or missed calls.
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Why Choose Toma
End-to-End Automation:
Handles calls and tasks fully without manual intervention.Omnichannel Support:
Manages voice, web chat, and SMS communications seamlessly.Tailored AI Agents:
Customizes AI to mimic top employees and dealership preferences.
Pricing
Pricing is available upon request. Interested users can contact Toma via their website for personalized pricing details and demos.
About Toma
Toma is an AI automation platform for automotive dealerships that automates calls, schedules appointments, and manages omnichannel communications to improve customer service and operational efficiency.
What Toma Does
Toma automates inbound customer communications for automotive dealerships, handling calls, web chats, and SMS to schedule service appointments and respond to inquiries. This automation frees staff to focus on complex tasks and improves operational efficiency.
It uses conversational AI to deliver natural, fast interactions and integrates directly with dealership management systems for seamless appointment booking. Toma also manages call fallbacks and human transfers to maintain service quality.
Dealerships benefit from increased appointment bookings, reduced no-shows through automated reminders, and enhanced customer satisfaction by ensuring no calls are missed or dropped without follow-up.
Pros & Cons
Time Savings
Frees staff from routine calls, saving 40+ hours monthly.
Revenue Growth
Helps book 180+ additional appointments monthly, increasing revenue.
Pricing Transparency
Pricing details require direct contact; no public pricing available.
Industry Specific
Focused mainly on automotive dealerships, limiting broader use.
Frequently Asked Questions
Dealerships can expect more booked appointments, increased revenue, and significant staff time savings.
Toma offers end-to-end automation with natural conversations and tailored AI agents.
Toma supports voice calls, web chat, and SMS communications.
It automatically sends SMS follow-ups to convert missed calls into opportunities.
Yes, Toma offers personalized demos upon contacting their sales team.
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