Social Intents
Social Intents provides AI-powered live chat and chatbots for Microsoft Teams, Slack, Google Chat, Zoom, and Webex, enabling seamless customer engagement and support across multiple platforms.
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Key Features
Customizable Widgets
Adjust chat appearance, logos, and office hours for brand consistency.
Pre-Chat Surveys
Collect visitor information before chat to qualify leads efficiently.
AI Chatbots
Use ChatGPT, Gemini, and Claude models to automate responses.
Live Chat Transcripts
Access chat history and reports for performance analysis.
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Why Choose Social Intents
Multi-Platform:
Supports Teams, Slack, Google Chat, Zoom, and Webex for unified communication.AI Automation:
Automates common queries with AI chatbots, reducing support workload.CRM Integration:
Seamlessly connects with CRM and ticketing systems for lead management.
Pricing
Social Intents offers tiered subscription plans billed monthly or annually with discounts for annual payments. Plans range from Starter ($39/month billed annually) to Business ($199/month billed annually), including a 14-day free trial and no contracts.
About Social Intents
Social Intents provides AI-powered live chat and chatbots for Microsoft Teams, Slack, Google Chat, Zoom, and Webex, enabling seamless customer engagement and support across multiple platforms.
What Social Intents Does
Social Intents enables businesses to engage website visitors and customers through AI-powered live chat and chatbots integrated into popular platforms like Microsoft Teams, Slack, Google Chat, Zoom, and Webex. It automates responses, captures leads, and escalates complex queries to human agents, enhancing customer support and sales efficiency.
The platform offers customizable chat widgets, pre-chat surveys, proactive chat invites, and supports multiple AI models including ChatGPT, Gemini, and Claude. It integrates with CRM, ticketing, and marketing systems to streamline workflows and improve lead management.
Industries such as education, marketing, technical support, and customer service benefit from Social Intents by reducing support costs, improving response times, and increasing customer satisfaction through personalized, real-time communication.
Pros & Cons
Wide Integration
Works with multiple collaboration platforms and communication channels.
Flexible Pricing
Offers tiered plans with a free trial and no long-term contracts.
Limited Free Plan
Free trial available but no permanent free tier for ongoing use.
Complex Setup
Initial configuration may require time to integrate all desired channels.
Frequently Asked Questions
It supports Microsoft Teams, Slack, Google Chat, Zoom, Webex, WhatsApp, Messenger, and SMS.
Yes, a 14-day free trial with full features is offered with no contract required.
Yes, it integrates seamlessly with CRM, ticketing, and marketing tools for lead management.
Setup is designed to be quick and requires no developers, but some configuration is needed.
Yes, chatbots can be trained on your content and configured with AI models like ChatGPT.
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