SB Helper
SB Helper is an AI-powered support chat offering 24/7 availability to small and medium businesses, reducing support workload by answering 85% of customer questions.
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Key Features
Automated Responses
Answers 85% of customer questions to reduce support workload.
Customizable
Learns specific business details for tailored customer interactions.
Analytics
Offers AI-powered analytics to monitor conversation data.
Referral System
Directs complex queries to human support via email or phone.
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Why Choose SB Helper
24/7 Support:
Provides round-the-clock customer assistance without human intervention.Easy Setup:
Simple embedding process compatible with popular website builders.Multilingual:
Supports multiple languages to serve diverse customer bases.
Pricing
SB Helper offers three plans: Starter at $5/month with up to 25 conversations, Business at $15/month with up to 75 conversations and AI analytics, and a Custom plan with tailored features. Visit the pricing page for details.
About SB Helper
SB Helper is an AI-powered support chat offering 24/7 availability to small and medium businesses, reducing support workload by answering 85% of customer questions.
What SB Helper Does
SB Helper automates customer support by answering up to 85% of inquiries around the clock, freeing business owners and support teams from repetitive tasks. It integrates seamlessly into websites, providing instant responses to customers.
The tool features easy embedding similar to YouTube videos, multilingual support, and continuous learning to update its knowledge base with new business information. It also refers complex queries to human support when needed.
SB Helper is suitable for e-commerce, service-based businesses, and any SMBs aiming to improve customer engagement and operational efficiency.
Pros & Cons
Reduced Workload
Handles most inquiries automatically, freeing support teams.
Flexible Integration
Easily embeds into various website platforms.
Limited Free Plan
Starter plan restricts conversations to 25 per month.
Dependent on Training
Requires ongoing input to keep AI knowledge updated.
Frequently Asked Questions
Yes, SB Helper embeds easily into websites like Webflow, Wix, WordPress, and custom apps.
Yes, the chat interface adapts to different screen sizes for mobile use.
Yes, you can update the AI with new information such as hours and services.
It refers customers to your email or phone for unique or complex queries.
Plans include Starter ($5/month), Business ($15/month), and Custom options with varying features.
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