Roark
Roark - Voice AI Evals offers advanced monitoring and evaluation tools for voice AI, tracking 40+ call metrics, supporting multi-speaker analysis, and ensuring compliance with HIPAA through customizable dashboards and automated alerts.
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Key Features
40+ Call Metrics
Measures latency, sentiment, repetition, and custom events.
Simulations & Testing
Runs configurable tests with personas and graph-based conversation flows.
Custom Dashboards
Builds real-time dashboards with alerts and scheduled reports.
Seamless Integrations
One-click setup with VAPI, Retell, LiveKit, and Pipecat Cloud.
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Why Choose Roark
Comprehensive Metrics:
Tracks over 40 detailed call metrics for in-depth voice interaction analysis.Multi-Speaker Support:
Analyzes conversations with up to 15 speakers simultaneously.Regulatory Compliance:
Ensures HIPAA compliance for secure voice AI monitoring.
Pricing
Roark offers a freemium pricing model with three main plans: Startup at $500/month for up to 5,000 call minutes, Growth at $1,200/month for up to 12,000 call minutes, and Enterprise with custom pricing. All plans include full access to monitoring, simulations, and evaluators. Discounts and custom solutions are available for enterprises.
About Roark
Roark - Voice AI Evals offers advanced monitoring and evaluation tools for voice AI, tracking 40+ call metrics, supporting multi-speaker analysis, and ensuring compliance with HIPAA through customizable dashboards and automated alerts.
What Roark Does
Roark monitors and evaluates voice AI interactions by tracking over 40 call metrics such as latency, sentiment, and instruction adherence, helping businesses improve agent performance and customer satisfaction.
The platform supports multi-speaker analysis for up to 15 speakers, runs customizable simulations with configurable personas and conversation flows, and integrates with voice platforms via SDKs and APIs for real-time data capture.
It is used in industries requiring compliance and detailed voice interaction analysis, including healthcare and customer service, enabling teams to test, monitor, and optimize voice agents effectively.
Pros & Cons
Detailed Analysis
Provides extensive metrics and multi-speaker conversation insights.
Flexible Testing
Enables end-to-end simulations with configurable scenarios.
Pricing
Higher-tier plans may be costly for small teams.
Complexity
Advanced features may require technical expertise to utilize fully.
Frequently Asked Questions
Roark tracks over 40 call metrics including latency, sentiment, repetition, and custom events.
Plans include Startup at $500/month, Growth at $1,200/month, and Enterprise with custom pricing.
It supports analysis of conversations with up to 15 speakers, automatically identifying each participant.
Yes, Roark ensures compliance with HIPAA and SOC 2 Type II standards.
Roark offers one-click integrations and SDKs in Node and Python for quick setup.
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