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Rep AI

Rep AI is Shopify’s AI Sales Concierge chatbot that boosts eCommerce conversions and sales with Behavioral and Generative AI-powered personalized shopping assistance.

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Key Features

  • Conversational Shopping

    Generative AI enables natural, personalized chat-based product recommendations.

  • Multi-language Support

    Supports multiple languages to serve diverse customer bases globally.

  • AI Support Agent

    Automates common support inquiries, freeing human agents for complex issues.

  • Performance Analytics

    Provides real-time insights on conversions, engagement, and support efficiency.

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Why Choose Rep AI

  • Shopify Integration:

    Seamlessly integrates with Shopify for smooth product catalog syncing and checkout.
  • Behavioral AI:

    Uses shopper behavior insights to engage at optimal moments and boost conversions.
  • Exit Intent Rescue:

    Rescue Algorithm predicts when shoppers will leave and re-engages them effectively.

Pricing

Rep AI offers pricing plans starting at $299.00 for AI Sales Assistant, AI Support Agent, and AI Concierge Bundle, each with limits of 500 sessions and 500 product catalog items. Visit the pricing page for details.

About Rep AI

Rep AI is Shopify’s AI Sales Concierge chatbot that boosts eCommerce conversions and sales with Behavioral and Generative AI-powered personalized shopping assistance.

What Rep AI Does

Rep AI functions as an AI-powered sales concierge chatbot that engages Shopify store visitors with personalized product recommendations and conversational shopping assistance. It helps increase traffic conversions and average order value by guiding shoppers through the buying process.

Key features include Behavioral AI to detect shopper intent, Generative AI (ChatGPT) for natural conversations, and a Rescue Algorithm that predicts exit intent to retain customers. It integrates directly with Shopify, allowing users to add products to cart and complete checkout within the chat interface.

Rep AI is suitable for eCommerce businesses aiming to reduce cart abandonment, upsell products, and provide efficient customer support, enhancing overall shopper experience and revenue.

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Pros & Cons

  • Easy Setup

    Plug-and-play integration with Shopify requires no technical skills.

  • Increased Sales

    Proven to boost conversion rates and average order values significantly.

  • Shopify Exclusive

    Currently supports only Shopify, limiting use on other eCommerce platforms.

  • Session Limits

    Pricing plans include session and product catalog limits that may restrict scaling.

Frequently Asked Questions

What results can I expect from using Rep AI?

Users typically see a 13% increase in traffic conversions and a 20% uplift in sales.

Which eCommerce platforms does Rep AI support?

Rep AI is currently built exclusively for Shopify stores.

What AI technologies power Rep AI?

It uses Behavioral AI for shopper intent and Generative AI powered by ChatGPT.

What is the Rescue Algorithm?

An AI feature that predicts when shoppers will leave and re-engages them with chat.

Is there a free trial available?

Yes, Rep AI offers a 30-day free trial with no credit card required.

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