Jochem
Jochem is an internal knowledge assistant that enables teams to quickly retrieve and manage information with instant answers and human-like responses, integrated seamlessly with Slack, Microsoft Teams, and Mattermost.
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Key Features
Instant Answers
Delivers fast responses to agents’ questions to save time.
Expert Matching
Connects questions to company experts when answers are missing.
Knowledge Base Updates
Automatically improves knowledge base with new information.
Multi-Platform Integration
Integrates with Slack, Microsoft Teams, and Mattermost.
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Why Choose Jochem
Instant Answers:
Provides quick, accurate responses to reduce agent search time.Seamless Integration:
Works directly within Slack, Microsoft Teams, and Mattermost.Continuous Learning:
Automatically updates knowledge base from expert interactions.
Pricing
Jochem offers subscription pricing with a Superpowers plan at €1000 per month and an Enterprise plan available on quotation. Pricing details are subject to change; visit the official page for the latest information.
About Jochem
Jochem is an internal knowledge assistant that enables teams to quickly retrieve and manage information with instant answers and human-like responses, integrated seamlessly with Slack, Microsoft Teams, and Mattermost.
What Jochem Does
Jochem functions as an internal knowledge assistant that delivers instant, accurate answers to team members, reducing time spent searching through files and documents. It benefits agents by providing quick responses and supports team leads with actionable insights.
The platform integrates seamlessly with communication tools like Slack, Microsoft Teams, and Mattermost. It uses smart matching to connect unanswered questions to experts and automatically updates the knowledge base with new information, ensuring continuous learning and improvement.
Jochem is suitable for customer support, internal help desks, and knowledge management across various industries, helping organizations streamline workflows and enhance team productivity.
Pros & Cons
GDPR Compliance
Ensures data privacy and security for internal information.
Operational Insights
Provides analytics to improve team performance and knowledge use.
Pricing
Subscription plans may be costly for small teams.
Limited Public Info
Detailed feature documentation is not widely available.
Frequently Asked Questions
Jochem integrates easily with Slack, Microsoft Teams, or Mattermost via a simple plugin.
It integrates with Slack, Microsoft Teams, and Mattermost messaging platforms.
Yes, Jochem is GDPR compliant and ISO 27001 certified for data security.
It smartly matches the question to an internal expert for a human response.
Users can get their first answer free within 5 minutes when using Slack.
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