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Gleap.io

Gleap is an AI customer feedback platform with a 24/7 chatbot, in-app bug reporting, customizable bots, product tours, and a knowledge base to improve customer support and engagement.

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Key Features

  • AI Chatbot

    Kai chatbot offers personalized, round-the-clock support.

  • Bug Reporting

    Users report issues with technical visual data in-app.

  • Product Tours

    Interactive tours guide users to key features.

  • Surveys & Roadmap

    Collect feedback and manage feature requests transparently.

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Why Choose Gleap.io

  • 24/7 Support:

    AI chatbot provides continuous real-time customer assistance.
  • Bug Reporting:

    In-app visual bug reports speed up issue resolution.
  • Customizable Bots:

    Tailor chatbots for sales, marketing, and support teams.

Pricing

Gleap offers a free trial. Pricing plans include Hobby at $39/month, Team at $149/month, and Enterprise starting from $499/month. Visit the official pricing page for the latest details.

About Gleap.io

Gleap is an AI customer feedback platform with a 24/7 chatbot, in-app bug reporting, customizable bots, product tours, and a knowledge base to improve customer support and engagement.

What Gleap.io Does

Gleap provides an AI-powered customer support system with a chatbot named Kai that offers real-time, personalized assistance around the clock. It helps businesses improve customer interactions and resolve issues faster.

The platform includes in-app bug reporting with visual data, customizable chatbots for sales and marketing, interactive product tours, surveys, and a public roadmap feature. These tools enable teams to gather feedback, engage users, and manage feature requests transparently.

Gleap is suitable for industries requiring efficient customer support and product feedback management, including SaaS, tech startups, and digital agencies.

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Pros & Cons

  • Comprehensive

    Combines support, feedback, and marketing automation in one platform.

  • User Engagement

    Interactive tours and surveys boost customer involvement.

  • Pricing

    Higher-tier plans may be costly for small teams.

  • Developer Info

    Limited publicly available information about the developer.

Frequently Asked Questions

What features does Gleap offer?

Gleap provides AI chatbots, in-app bug reporting, product tours, surveys, and a public roadmap.

What are the pricing plans for Gleap?

Plans include Hobby at $39/mo, Team at $149/mo, and Enterprise starting at $499/mo, with a free trial available.

Does Gleap support 24/7 customer assistance?

Yes, the AI chatbot Kai offers real-time support around the clock.

Can I customize chatbots in Gleap?

Yes, chatbots can be tailored for sales, marketing, and support teams.

Is there a signup option available?

Yes, users can sign up at http://app.gleap.io/register.

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