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Dodo

Dodo is an AI veterinary front desk assistant that automates client communication, appointment scheduling, prescription refills, and emergency routing to improve practice efficiency.

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Key Features

  • Client Interaction

    Manages calls, texts, and emails autonomously to answer common questions.

  • Appointment Scheduling

    Balances new and existing bookings to prevent double-booking.

  • Prescription Refills

    Generates prescription refill requests to reduce staff workload.

  • PIMS Integration

    Integrates with veterinary management systems for real-time data access.

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Why Choose Dodo

  • 24/7 Support:

    Handles client interactions anytime, reducing wait times and missed calls.
  • Emergency Routing:

    Automatically detects urgent cases and directs clients for immediate care.
  • Seamless Integration:

    Connects with major PIMS and communication tools for smooth workflows.

Pricing

Pricing adapts to clinic size and needs, with fixed fees for smaller clinics and usage-based pricing for larger clinics and networks. For detailed pricing, visit the official website.

About Dodo

Dodo is an AI veterinary front desk assistant that automates client communication, appointment scheduling, prescription refills, and emergency routing to improve practice efficiency.

What Dodo Does

Dodo automates client communication for veterinary practices by managing calls, texts, and emails around the clock. It ensures prompt responses to inquiries about appointment availability and practice hours, minimizing missed client opportunities.

The tool features intelligent appointment scheduling that balances new and existing bookings, prescription refill generation, and emergency routing that detects urgent cases and directs clients appropriately. Dodo integrates with veterinary practice management systems (PIMS) and communication platforms such as Gmail and Slack to provide a cohesive operational ecosystem.

This AI assistant is ideal for veterinary clinics aiming to reduce administrative workload, improve client satisfaction, and increase revenue by automating front desk operations efficiently.

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Pros & Cons

  • Efficiency

    Reduces administrative tasks, saving over 40 staff hours weekly per clinic.

  • Reliability

    Never misses a call and responds within approximately 1.5 seconds.

  • Pricing Variability

    Costs vary based on clinic size and usage, requiring custom quotes.

  • Integration Setup

    Initial integration and training require several sessions before go-live.

Frequently Asked Questions

How does Dodo handle emergency cases?

Dodo automatically detects urgent cases and routes clients to immediate assistance.

What pricing plans does Dodo offer?

Pricing adapts to clinic size with fixed fees for small clinics and usage-based pricing for larger ones.

How quickly can Dodo be integrated into a practice?

Integration typically completes within 1-2 hours with additional training sessions.

Who developed Dodo?

Dodo was created by three Stanford engineers focused on healthcare AI solutions.

Does Dodo integrate with existing veterinary management systems?

Yes, it integrates with major PIMS like Pulse, Digitail, Impromed, and others.

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