Chatbase
No-code AI chatbot platform for training custom agents on websites, documents, and PDFs to automate customer support, lead generation, and FAQs with multi-channel deployment across web and messaging apps.
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Key Features
No-code builder
Train agents on websites, PDFs and docs up to 60MB per agent without coding.
Multi-channel deploy
Embed on websites and connect to WhatsApp, Slack, Messenger, Instagram and Zendesk.
AI actions
Configure up to 15 actions per agent like API calls and CRM sync for automation.
Analytics
Track conversations and performance metrics; advanced analytics offered as an add-on.
Custom personas
Adjust bot personality and branding; white‑label and custom domains available.
API access
Integrate agents with workflows and CRMs for extended automation.
Team collaboration
Multiple team members, role controls and human handoff in higher plans.
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Why Choose Chatbase
Quick no-code wins:
Train agents on your content to reduce repetitive support tickets and deliver fast ROI.Multi-channel reach:
Deploy bots on websites and messaging apps like WhatsApp and Slack for broader coverage.Scalable credits:
Start small with credits and upgrade; annual billing provides 20% savings.Widespread adoption:
Used by 27K+ sites across e‑commerce, SaaS, non‑profits and insurance for automation.
Pricing
Chatbase offers a Free plan ($0) with 50–100 messages, 1 agent and 400KB training (branded). Paid tiers range Hobby $19–40/mo, Standard $99–150/mo, Pro $399–500/mo; Enterprise is custom. Annual billing saves 20%. Add-ons: extra credits $12–20/1K, white-label $39–199/mo, custom domains $59–199/mo.
About Chatbase
No-code AI chatbot platform for training custom agents on websites, documents, and PDFs to automate customer support, lead generation, and FAQs with multi-channel deployment across web and messaging apps.
What Chatbase Does
Chatbase trains AI agents on your content sources—websites, PDFs, and documents—so they answer customer queries, automate support workflows, and handle lead‑gen tasks without coding. Agents respond across web embeds and messaging channels to reduce manual support load.
The platform supports multiple LLMs (GPT‑3.5, GPT‑4, Claude), provides API access, configurable AI actions (API calls, CRM sync), analytics, team collaboration and human handoff. Admins upload training data, configure agent personas, and set per-agent limits and actions.
Use cases include automated support for e-commerce and SaaS, internal knowledge-base assistants, and multi-channel customer engagement for high-traffic sites.
Pros & Cons
No-code setup
Train and deploy bots from existing content without developers.
Multi-channel
Supports web and major messaging platforms to reduce support workload.
Scalable plans
Credit-based tiers and API access let you scale with demand.
Free tier
Functional free plan for testing with real message credits.
Add-on costs
Custom domains, white‑labeling and extra credits can significantly raise monthly costs.
Credit complexity
Message‑credit billing can lead to overages on high‑volume sites.
Limited free
Free plan is small (50–100 messages, 1 agent) and includes branding.
Frequently Asked Questions
Chatbase supports GPT‑3.5, GPT‑4 and Anthropic Claude models, allowing you to choose models per agent for different accuracy and cost tradeoffs.
Yes, Chatbase's free plan includes roughly 50–100 message credits per month, 1 AI agent, 400KB training data allowance, and Chatbase branding for testing purposes.
Main add-ons include extra message credits (approximately $12–20 per 1,000), additional agents, white‑labeling ($39–199/mo) and custom domains ($59–199/mo).
Yes. Chatbase offers a 20% discount on annual billing across paid tiers, reducing per‑month cost compared with monthly plans.
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