Certainly
Certainly is a conversational AI platform for e-commerce that boosts revenue and customer loyalty through Shopify integration and personalized AI chatbots.
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Key Features
Sales Assistance
AI agents guide customers from discovery to checkout.
Customer Support
Handles support tickets instantly with multilingual AI agents.
Insights & Analytics
Provides actionable data to improve customer experience.
Multi-Channel
Engages customers via chat, email, social media, and QR codes.
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Why Choose Certainly
Shopify Integration:
Seamlessly connects with Shopify to access order and customer data.AI Personalization:
Delivers tailored conversations that boost conversion rates.No-Code Setup:
Enables easy deployment with no-code templates and flexible APIs.
Pricing
Certainly offers a free trial. Pricing plans include Deflect & Serve Standard at €2000/month and Enterprise at €5000/month. Other plans require contacting sales. Prices may change; verify on the official site.
About Certainly
Certainly is a conversational AI platform for e-commerce that boosts revenue and customer loyalty through Shopify integration and personalized AI chatbots.
What Certainly Does
Certainly provides AI-powered conversational agents that engage e-commerce customers across multiple channels, acting as personalized salespeople and support agents to increase conversion rates and brand loyalty.
The platform features AI chatbots that handle customer inquiries 24/7, provide personalized product recommendations, and integrate with Shopify, Zendesk, Google Analytics, and other tools. Its proprietary AI technology enables natural, human-like conversations and gathers insights to optimize customer interactions.
Industries such as retail, marketing, and customer service benefit from Certainly by improving customer experience, reducing support workload, and driving sales growth.
Pros & Cons
Comprehensive Integration
Works with Shopify, Zendesk, Google Analytics, and more.
24/7 AI Support
Provides continuous customer engagement without human intervention.
High Pricing
Plans start at €2000/month, which may be costly for small businesses.
Limited Public Pricing
Detailed pricing available only via sales contact for some plans.
Frequently Asked Questions
A digital assistant that interacts with customers, providing personalized, human-like conversations to improve experiences.
Yes, Certainly offers a free trial before upgrading to paid plans.
It integrates with Shopify, Zendesk, Google Analytics, Klaviyo, and others.
Almost none; Certainly handles AI agent building and system integration.
Yes, including chat, email, social media, and QR codes for consistent experiences.
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